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Snowybridal.com Customer Q&A

By  Carolynn,   posted Dec 3, 2017
Hello. Can this style B2662 be made with the same top as style B2661?
By  Customer Service Center,   posted Dec 5, 2017
Hi,thank you for your inquiry. Yes, would you like the neckline see through? Enjoy your shopping here.
By  tamar,   posted Nov 24, 2017
Not sure about the sizing of this dress. Only some of the measurements seem fitting in the size I selected (which is my usual size). http://www.snowybridal.com/p/Lace-Sleeves-Garden-Chiffon-Formal-Spring-A-Line-Sweetheart-Mother-Of-Bride-Dress_2692/ If I order the dress in two sizes will it be possible to return one? Thanks for understanding.
By  Customer Service Center,   posted Nov 24, 2017
Hi,thank you for your inquiry. http://www.snowybridal.com/info/Return-Policy/ for your reference.

If you are worried about the size, please choose custom size for your dress, http://www.snowybridal.com/info/How-to-Measure/ for your reference. Enjoy your shopping here.

By  Kathryn Nicole Huie,   posted Nov 22, 2017
If i ordered this dress from america, can i order a 20 and it be my usa size? also is this a real shop or a cheap quality online shop?
By  Customer Service Center,   posted Nov 23, 2017
Hi,thank you for your inquiry. We only sell gowns online.

Each dress is made differently so it is best to check the size chart on the dress page that you are looking at for accurate sizing information.

You can choose the size you want. Enjoy your shopping here.

By  Barbara Saunders,   posted Nov 20, 2017
Can I order fabric samples?
By  Customer Service Center,   posted Nov 20, 2017
Hi,thank you for your inquiry. Thanks so much for your interest,
about the fabric sample,sure,we can send you some colour swatches before you place your order.
For color swatch,we just charge the shipping cost
Please refer to here:
via Standard:  $25   3-5 working days
via Expedite : $30  1-3 working days
You can get 5 swatches at most at the same shipping cost.
Dear,you also need to fill in a colour swatch form as we attached,
then send back the finished one.
We will mail the swatch you want as soon as we get your payment.
You can pay us directly online here
http://www.snowybridal.com/memberPayDirectly.asp Enjoy your shopping here.
By  Trina,   posted Nov 11, 2017
Do you have stores in Florida, Kissimmee area?
By  Customer Service Center,   posted Nov 12, 2017
Hi,thank you for your inquiry. Sorry, we only sell gowns online. Enjoy your shopping here.
By  Michael Reilly,   posted Nov 7, 2017
We are very interested in a bridal dress but need to know the return policy. Some concerns of the manufacture quality of the dress. Also would like color swatch to review. Ivory- 487 Old River Road, Manville, RI 02838
By  Customer Service Center,   posted Nov 7, 2017
Hi,thank you for your inquiry. http://www.snowybridal.com/info/Return-Policy/ for your reference.

about the fabric sample,sure,we can send you some colour swatches before you place your order.
For color swatch,we just charge the shipping cost
Please refer to here:
via Standard:  $25   3-5 working days
via Expedite : $30  1-3 working days
You can get 5 swatches at most at the same shipping cost.
Dear,you also need to fill in a colour swatch form as we attached,
then send back the finished one.
We will mail the swatch you want as soon as we get your payment.
You can pay us directly online here
http://www.snowybridal.com/memberPayDirectly.asp
Enjoy your shopping here.

By  Sonja Petty,   posted Nov 4, 2017
I would like a white gown with teal. How would I wright that? And I would need a bigger size, would that cost the US$ money next to the size?
By  Customer Service Center,   posted Nov 5, 2017
Hi,thank you for your inquiry. You can choose the dress you like on our website, all our gowns can be made in the color you want. Each dress is made differently so it is best to check the size chart on the dress page that you are looking at for accurate sizing information. If your size is in our plus size chart, you have to pay 29.99 dollars as plus size fee.
Enjoy your shopping here.
By  Brandy,   posted Oct 18, 2017
Item# SWF27749 What’s the turn around time for this dress, my wedding is in 4 weeks, with shipping. Concerned that it will not be here on time.
By  Customer Service Center,   posted Oct 18, 2017
Hi,thank you for your inquiry. Please check the confirmation letter, the estimated shipping date is around October 26th, we can make sure you will get the dress in advance. Enjoy your shopping here.
By  Diana Papili,   posted Oct 12, 2017
Is it possible to make this gown tea length? Because our venue is outside/beach, I think it might be appropriate.
By  Customer Service Center,   posted Oct 12, 2017
Hi,thank you for your inquiry. Yes, please add the length from waist to hem of the skirt you want in the remarking box when you place the order, then we will make the length as you requested. Enjoy your shopping here.
By  Ashley Miller,   posted Oct 8, 2017
I was wondering if this dress could be made with an A-Line skirt? Is there beading (I am not a fan of beading)? Or could the cape be bought separately for another gown?
By  Customer Service Center,   posted Oct 8, 2017
Hi,thank you for your inquiry. Could you tell me the style number of the dress? Enjoy your shopping here.
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