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Snowybridal.com Customer Q&A

By  Elfa Martinez,   posted Sep 13, 2018
Wondering where in Espanola are you located and if shop still exist. If it still exists do you have mother of the bride dresses for sale or do they need to be ordered.
By  Customer Service Center,   posted Sep 13, 2018
Hi,thank you for your inquiry. We are so sorry that we only sell gowns online. Enjoy your shopping here.
By  RUTH PAYNE,   posted Sep 6, 2018
Just wondering how long it takes to get a dress usually. The style I'm looking at is #W0109 size 22?
By  Customer Service Center,   posted Sep 6, 2018
Hi,thank you for your inquiry. It usually takes about 15 working days to make a dress. Enjoy your shopping here.
By  Bethany,   posted Sep 2, 2018
is there a size chart available?? W0002
By  Customer Service Center,   posted Sep 2, 2018
Hi,thank you for your inquiry. http://www.snowybridal.com/info/Standard-Size-Chart/

You can compare your size to our size chart, if there is no your size, you can choose custome size for your dress. Enjoy your shopping here.

By  Judy anderson,   posted Aug 15, 2018
hi I live in Corinth. Im wondering how soon I can get a navy long gown size /20 22? wedding is 23rd and my gown just came wrong size!!!! help please call me at 5705076 please don't email
By  Customer Service Center,   posted Aug 15, 2018
Hi,thank you for your inquiry. Sorry, it will take at least 20 working days for making one dress, we are sorry that we couldn't make you receive a dress in time. Enjoy your shopping here.
By  Sandra Lemke,   posted Aug 3, 2018
How true to size does this run?
By  Customer Service Center,   posted Aug 3, 2018
Hi,thank you for your inquiry. Each dress is made differently so it is best to check the size chart on the dress page that you are looking at for accurate sizing information. Enjoy your shopping here.
By  Demetria Thomas,   posted Jul 16, 2018
I would like to buy a dress immediately however the computer is not allowing my address. Please assist.
By  Customer Service Center,   posted Jul 16, 2018
Hi,thank you for your inquiry. Coudl you please send me a screenshot to show the problem? Enjoy your shopping here.
By  Devyn Blangeard,   posted Jul 10, 2018
I placed my order several weeks ago and have not heard anything back. When will my dress arrive?
By  Customer Service Center,   posted Jul 11, 2018
Hi,thank you for your inquiry. Dear, your order will be shipped tommorrow and tracking number will be sent you soon. Enjoy your shopping here.
By  Lynda,   posted Jul 7, 2018
ARE YOU LOCATED IN WARSAW INDIANA
By  Customer Service Center,   posted Jul 7, 2018
Hi,thank you for your inquiry. We are located in China. Enjoy your shopping here.
By  Abi,   posted Jun 20, 2018
For this dress, if I order it how do I determine the size is right for me without the measurements written for it. And if I want the red color, would all the dress be in red or just the areas that are blue on the picture will be red. How long does it take to get the dress. Thank ahead of time for your assistance.
By  Customer Service Center,   posted Jun 20, 2018
Hi,thank you for your inquiry. we have different time for Processing and Shipping for your selection :  

Processing Time:
A.Regular order:15 working days(making)
B.Rush order (pay US$35.99 for extra for each dress): 7 working days(making)

Shipping Time:
A.Standard :3-5 working days(shipping)
B.Expedite :1-3 working days(shipping)
The whole time for dress is Processing Time+Shipping Time.
As you see , you can choose the time combination according to when you want to receive the dress.

Please refer to the link to know how to measure: http://www.snowybridal.com/info/How-to-Measure/

You need to choose custom size, then input your measurements on our website.

Enjoy your shopping here.

By  Regina Allen,   posted Jun 16, 2018
If I want a knee length dress, how do I determine that length? Is the length for a knee length dress from hollow to knee? I do not want a floor length gown; I want a dress that comes right to my knees, not above. I can give you that measurement: hollow to knee: 35 inches. I believe that your color "Dusty Rose" is similar to the color "blush" - which is the color I am looking for. My measurements are: Bust 37, Waist 33, Hips 37. Thank you!
By  Customer Service Center,   posted Jun 16, 2018
Hi,thank you for your inquiry. Dear, we suggest you choose custom size for your dress.

If you are worried about length, please tell me your length from waist to hem of the skirt you expected, then the dress will fit you perfectly. Enjoy your shopping here.

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